Culture Change is Critical in Digital Transformation

How important is managing culture change in a digital transformation? By the size of the "packed room" at Gartner's session on "How to create a culture that is ready for anything", at least CIO have recognized how critical it is to either own or be a part of an organization's cultural changes.

Here are some highlights from this and other sessions related to cultural changes:

  • Culture change is about educating people on how to "live differently" and to be cross-fit to handle any number of new, disruptive, or even volatile situations.
  • An "Ironman culture" addresses how we make decisions, engage coworkers, customers and suppliers, how we measure outcomes and how we work.
  • Culture changes cannot be done in one "big bang" and must be done incrementally. Establishing agile practices, cleaning up meetings, and developing other rituals are all tools to enact culture change.
  • Today's culture requires more people becoming "hands on". The business isn't going to transform by developing presentations or spreadsheets.
  • What are the value pillars of your culture change? Is it driven by business analytics and becoming a data driven organization? Is it done through community activities (Zappos downtown project)?  

No comments:

Post a Comment

Comments on this blog are moderated and we do not accept comments that have links to other websites.


About Isaac Sacolick

Isaac Sacolick is President of StarCIO, a technology leadership company that guides organizations on building digital transformation core competencies. He is the author of Digital Trailblazer and the Amazon bestseller Driving Digital and speaks about agile planning, devops, data science, product management, and other digital transformation best practices. Sacolick is a recognized top social CIO, a digital transformation influencer, and has over 900 articles published at InfoWorld,, his blog Social, Agile, and Transformation, and other sites. You can find him sharing new insights @NYIke on Twitter, his Driving Digital Standup YouTube channel, or during the Coffee with Digital Trailblazers.